Effective Date:
At Flourishvibrant, your complete satisfaction is our priority. If you're not entirely pleased with your luxury fashion purchase, we're here to assist with returns and exchanges.
Items may be returned within 14 days of purchase if they are:
For quality and hygiene reasons, these items cannot be returned:
To initiate a return:
We offer exchanges for different sizes or colors based on availability. Follow the return process and specify your exchange preference.
Upon receiving and inspecting your return:
If you receive damaged items from our wardrobe, footwear, or accessories collection:
Return items directly to our Ljubljana showroom:
Monday - Friday: 10:00 - 19:00
Saturday: 10:00 - 17:00
Sunday: Closed
Šmartinska c. 52
1000 Ljubljana, Slovenia
Sale items may be returned within 14 days unless marked as final sale. Final sale items are not eligible for return or exchange.
Gift items can be returned for store credit or exchanged. Original purchasers may request refunds with proof of purchase.
Altered or tailored items cannot be returned. Ensure proper fit before requesting alterations.
For return inquiries:
Flourishvibrant
Šmartinska c. 52, 1000 Ljubljana, Slovenia
Phone: +386 1 292 6050
Email: reach@flourishvibrant.world
We reserve the right to modify this policy. Changes are effective immediately upon posting to flourishvibrant.world.